G-M9STG7821V DDU vs DDP - How it Impacts the Customer Experience - Outside the Box with Asendia USA: The International e-Commerce Podcast

Episode 7

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Published on:

17th Jul 2024

07: DDU vs DDP - How it Impacts the Customer Experience

When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefits your business and improves your customers' experience.

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About the Podcast

Outside the Box with Asendia USA: The International e-Commerce Podcast
e-Commerce, Logistics, and Sustainability best practices
Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast.

Debuted in January 2024, "Outside the Box with Asendia USA", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving shopper expectations.

Hosted by Asendia USA's Nick Agnetti, Enterprise Sales Executive and Jason Rowland, Risk and Compliance Officer – North America, our podcast provides listeners and viewers with topics addressing today's industry concerns and solutions to overcome obstacles with a panel of esteemed, industry-recognized subject matter experts.

Nick Agnetti has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-commerce logistics arena.

With over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, Jason Rowland is a seasoned expert in compliance and risk management. He currently leads the execution of Group Compliance and Risk Programs for Asendia in North America.

Jason began his career in transportation security with the U.S. government, joining the Transportation Security Administration (TSA) immediately after college. Over the course of 11 years with the agency, he advanced to the role of Lead Transportation Security Inspector at John F. Kennedy International Airport (JFK). In this capacity, he was responsible for ensuring that air carriers, the airport itself, and the Port Authority of New York and New Jersey adhered to all applicable federal regulations governing airport operations and security.

Nick and Jason combine their global expertise and dive into a range of topics: shipping opportunities and challenges to Canada, Mexico, Europe, UK and Australia, the importance of how AI technology impacts HS Codes, the effects of work stoppages, subscription box shipping, international returns, e-commerce growth strategies, compliance, customs clearance, duties and taxes and more.

"Outside the Box with Asendia USA" provides the growth-enabling information needed to be successful in today's competitive e-commerce arena.

About Asendia USA
Asendia USA is an international and domestic parcel and mail company specializing in the preparation and distribution of parcels, direct mail, publications and invoices worldwide. In addition, we cover over 300,000 square feet of operational space strategically located in New York, Buffalo, Philadelphia, Miami, Chicago (automated), Salt Lake City, Los Angeles, Laredo, as well as Canada and Mexico. We are local to your business!

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https://www.asendiausa.com

About your hosts

Nick Agnetti

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Nick Agnetti, Enterprise Sales Executive at Asendia USA, has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-commerce logistics arena.

Jason Rowland

Profile picture for Jason Rowland
Jason Rowland has over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, and is responsible for executing the Group Compliance and Risk Programs for Asendia in North America.